When you make a call, the recipient's caller ID display will show the information that you have selected. The outgoing caller ID will stay the same until it is manually changed once again. The internal caller ID is the name displayed on the receiving device when you call another internal extension. This can be configured only in Account Manager by an account administrator. In Account Manager, an administrator may also lock and unlock caller ID editing privileges for individual extension users.
Choose from the options below to configure outbound caller ID on your 8x8 Virtual Office system. To set your main company number as the outgoing caller ID for all of your 8x8 extensions, click here. Your user profile must have permission to edit these settings before you can proceed.
If you are unable to edit your own Caller ID Profile, contact your system administrator and request to have these privileges unlocked. Click here for quick answers from our 8x8 Community Experts! Skip to main content. Can't find what you are looking for? Need to contact support? Nov 27, , 2: Configure in Account Manager for a Single Extension.
Log in to your 8x8 Account Manager. The Extension Information section should automatically open. In the table, edit the caller ID info for any extension s listed: All extension caller ID info should automatically update on-screen. Log in to the Virtual Office Desktop or Online application.
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