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Write 5 news comments 5. Write 10 news comments Write 1 video comment 1. Last post First unread post. Neteller stole my money. I tried to login, they give a your account is disabled response. I tried to contact support for at least a refund, they answered once and told me to send a reclamation at refund neteller. What should I do?
Hey Blazinko, As Paoboi suggested, the best thing to do is to keep trying or even phone them. I know some of our Skrill customers have had good results that way. Also I'll move this to our Neteller board. Keep us updated Laz. Respect them, no injury. An email adress in ur case dont gonna work, because they need to talk to you in phone, that's the procedure, If u cant request a call from your neteller account, then call them at phone, u gonna need to responds to all the question that the operator ask for, and then all gonna be ok if u are ok.
I use neteller for about 6years, i talked in phone with their operators more than 30 times, and i can tell you that's one of the most professionnel support i know. Been a faithful member of Neteller for the past 6 or 7 years, and had no problems with them at all in this entire time. Think they have an amazing customer support, and aided me when my card was stolen a couple of years agor.
I've used it in about 7 countries, cashout and in constantly, about times a week, and just never seen anything like that before.
You should call customer support, I'm sure they will settle this. I didnt have a problem with neteller. This is now only way to deposit money to poker in Serbia, couse Skrill ask is this money for gambling, and if it is, you cant deposit on Skrill. Complaining to Neteller will not help. If you want your money complain to the Financial Authorities were Paysafe and Neteller or Skrill are registered and you will get your money back like me. There is also FCA http:More...